Return Policy

Go Pure Labs : Return Policy

We will gladly accept returns of merchandise if you are not completely satisfied with your purchase within 30 days!  We ask that if you do want to return a product that it is in re-sellable condition.  We do not reimburse shipping charges, and it is the client’s responsibility to pay for return shipping,

We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise.

Please make sure to include a copy of your order slip with an order number and your contact information so we know where to apply a credit or refund.

All returns must be sent to:
4525 Industrial St., Suite 4P
Simi Valley CA 93063

Damaged Products

Every effort is made to ensure a quick and safe delivery of your product. In the rare case that your product is damaged in transit, please contact us immediately! Keep all the original packaging and take a digital picture of the damaged product that can be e-mailed.

Every effort will be made to rectify the situation immediately, and get replacement product to you safely and promptly.

In many cases you will be able to contact the US Postal Service within 24 Hours of receipt  to obtain a Damage Claim Form.

DISCLAIMER: is an independent on-line retailer. All our products are genuine and manufactured by us. If you are not completely satisfied with your purchase, you may return the product for the purchase price paid within 30 days of purchase.